Wednesday, September 23, 2009

Overhaulin'

When you spend as much time as I do looking at performance based statistics it throws up some interesting things.

Most importantly it shows up that you need to be nimble and ready to accept and process on a new idea, no matter how left-field it seems or appears to be.

Changing your focus, or changing the status quo can have a knock on effect, and changing to a non-measurable metric is always a difficult choice.

As is giving people an optional choice. My thinking (belief) is that if you make something optional then likely as not it does not get done. So the challenge is to come up with a non-optional option. Cunning that.

Implementing change without reason is difficult so it's a matter of spinning this into something that those that have to do the work think its a great idea. Cunning that.

Will it change the world? I have no idea, if I can't measure it by empirical data I'm back to "I feel" kind of things, which is something I shy away from.

We'll see where this goes, and it might be that we get back to the "I feel" metric based on pop-surveys and sat-survey techniques, which is something to look forward to and a good way to measure your trust and love quotient amongst those that you are there to be nice to.

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